Contact Us
Bitcoin Betting Sites is run by a small team that researches bitcoin sportsbooks for US bettors, and we'd rather hear from a real reader than guess what's missing from a page. Whether you've spotted something out of date on one of our reviews, want clarification on how a cashback offer works, or have a question we haven't answered yet, this is the right place to start.
What we can help with
We cover the crypto betting space specifically for a US audience, so most of the messages we get fall into a few categories:
- Questions about a specific sportsbook featured on the site, such as BetPanda, CoinPoker Casino, Cryptorino or any other listed operator
- Corrections — if a bonus term, deposit method or rating looks out of date, tell us and we'll check it against the operator directly
- General questions about betting with Bitcoin or other cryptocurrencies in the US, including deposits, withdrawals and account privacy
- Feedback on the site itself — what's useful, what's confusing, what you'd like to see covered
We're a review and comparison site, not a sportsbook. We don't hold customer funds, process bets or manage anyone's betting account, so questions about a specific wager, a frozen balance or a withdrawal delay need to go to the sportsbook in question, not to us. Their support team is best placed to look into individual account issues.
Before you reach out
A lot of the common questions we get are already answered elsewhere on the site, so it's worth a quick check first:
- If your question is about how bonuses, cashback or rakeback actually work across the sportsbooks we list, our individual reviews break down the terms attached to each offer, including wagering conditions and time limits.
- If you're concerned about your own betting habits or want tools to set limits, our Responsible Gambling page covers the support options available.
- If you want to know how we research and rank sportsbooks, or how the site makes money, our About Us page explains our process and our editorial independence.
- If you're after the legal terms of using this site, they're set out in our Terms and Conditions.
How to get an accurate response
To help us answer quickly and correctly, include a few specifics when you write in:
- Name the sportsbook you're asking about, if relevant — we cover several, and offers vary between them
- Say which page you were reading, especially if you're flagging an error or outdated detail
- Mention which cryptocurrency you're using, if your question relates to deposits, withdrawals or network fees, since timing and limits can differ between Bitcoin and other coins
- Keep account-specific issues (deposits stuck, withdrawals delayed, verification requests) for the sportsbook's own support team rather than us — we can't see or act on individual accounts
A note on independence
Bitcoin Betting Sites may earn a commission when readers click through to a sportsbook and sign up, but that arrangement never decides what we publish or how a site is rated. If you think a review reads as more favourable than an operator's actual terms justify, tell us — we'd genuinely like to know, and we'll look into it rather than dismiss it.
We read every message that comes in, though as a small team we can't promise an instant reply. If your question is urgent and relates to an active bet, deposit or withdrawal, contact the sportsbook directly first — they can act on your account, and we can't.